VanBoxel Building Supply Return Policy
New “A” Grade Products:
- We accept returns for products with defects within 30 days of receipt.
- To initiate a return, please contact our customer service team with your order details and description of the defect.
Off-Spec and B Grade Products:
- Returns are not accepted for off-spec and B grade products.
General Guidelines:
- Products must be in their original packaging and condition.
- Proof of purchase is required for all returns.
- Shipping costs for returns may be the responsibility of the customer, unless the return is due to a defect or error on our part.